LoopBatch policies
LoopBatch terms of service
LoopBatch is a tool that makes short marketing videos for a workspace and posts them to social accounts that the workspace connects. These terms apply to each person who uses LoopBatch.
Your accounts and content
You connect only accounts that you own or that you have permission to manage. You are responsible for the captions, media and settings that you approve. LoopBatch posts a video only after a person approves it, with the privacy and interaction settings chosen on the approval page.
Platform rules
Each post must follow the rules of the platform. For TikTok, this includes the TikTok Terms of Service, the Music Usage Confirmation and, for paid partnerships, the Branded Content Policy. For Instagram, this includes the Instagram Terms of Use and Community Guidelines. For Facebook, this includes the Meta Terms of Service, the Pages, Groups and Events Policies and the Community Standards. For Threads, this includes the Threads Terms of Use and the Instagram Community Guidelines. For Bluesky, X, LinkedIn and Pinterest, this includes each platform's terms of service and community rules. For YouTube, this includes the YouTube Terms of Service, which you agree to when you connect a channel.
AI content
LoopBatch can make content with AI models. When a post's picture, video or voice was made or materially altered by a model, the platforms ask the creator to disclose it. By default LoopBatch leaves that decision to you on each post and sends the AI disclosure that the platform supports when you tick it; you are responsible for disclosing AI-made or altered media, and a platform may remove a post or limit an account that does not. A workspace can choose in its settings to have LoopBatch require the disclosure on such posts. Words a model wrote, such as a caption, a title or a script, are outside every platform's disclosure rule and carry no label by default. A workspace can choose in its settings to label every post a model touched.
Plans, the trial and renewal
LoopBatch sells the Creator, Pro and Agency plans, by the month or by the year, in US dollars, at the prices on the pricing page. A year costs the same as ten months. Payment is made on Stripe's checkout page; LoopBatch never sees your card number.
Each plan includes creation credits for every month it covers. When Stripe confirms payment of a plan's invoice, LoopBatch grants those credits to your organization once; a yearly plan grants twelve months of credits at once.
A new plan starts with a 7-day free trial that includes 300 creation credits. Stripe takes your card when the trial starts and charges nothing that day. On day 8 your card is charged the plan's fee, and again every month or every year after that, until you cancel. A card that has already had a trial is charged from the first day.
Cancellation
Cancel at any time on the wallet page, in one click. The plan then runs to the end of the period you paid for and is not charged again, and you can take the cancellation back until then. A plan cancelled during its trial is never charged.
You can disconnect every social account on the disconnect and data deletion page and ask for the removal of your records at the contact below.
Credits, packs and refunds
You can also buy credits in packs, on the pricing page. The credits of a pack are granted to your workspace once, when Stripe confirms the payment. A paid step costs the provider's price plus the markup of your plan. Credits have no expiry date. A step that the credits do not cover, or that would pass your daily limit, does not run.
To ask for a refund of a plan or a pack, write to the contact below. A refund is paid through Stripe to the payment method that paid. When a purchase is refunded, in full or in part, LoopBatch takes back the share of the pack's credits that the refunded amount bought, rounded down. A refunded plan fee takes back its share of the included creation credits it granted, in the same way. If those credits were already spent, the balance goes below zero and paid steps stop until the workspace buys credits again. A refund that fails or is canceled gives the credits back. A chargeback takes the credits back when the card network withdraws the funds, and gives them back when the funds are reinstated.
Availability
LoopBatch is provided as is, without warranty. A platform can refuse, delay or remove a post. LoopBatch can change or stop a feature, and can suspend access that breaks these terms or a platform's rules.
Privacy
The privacy page describes the data that LoopBatch keeps and how to remove it.
Contact hello@loopbatch.com for privacy questions or a request to remove associated LoopBatch records.